fq77 Terms & Conditions — Please Read Before Playing
These Terms & Conditions govern your use of the fq77 platform. By registering an account and placing bets or playing casino games, you confirm you have read, understood, and agreed to these terms in full.
Introduction — Your Agreement with fq77
Last updated: January 2026These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "Account Holder") and fq77 ("fq77", "the Platform", "we", "us", "our") governing your access to and use of the fq77 website located at fq77.club and all associated services, including casino games, sports betting markets, live dealer tables, promotional offers, and customer support communications. These Terms apply to all visitors and registered users of the fq77 platform, regardless of the device or browser used to access it.
By accessing the fq77 platform — whether to browse, register an account, make a deposit, place a wager, claim a bonus, or interact with any feature of the site — you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the fq77 platform. fq77 reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms.
fq77 is strictly for players aged 21+ and above. Access to and use of the fq77 platform by any person under 21 years of age is strictly prohibited. fq77 reserves the right to request age verification documentation at any time and to close accounts found to belong to minors.
Key Terms Summary — What You Need to Know
The following summary highlights the most important aspects of fq77's Terms & Conditions. This summary does not replace the full Terms — please read all sections carefully.
1. Eligibility
Who May Use fq77
To register and use a fq77 account, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis for the duration of your account:
- You must be at least 21 years of age. fq77 does not permit players under the age of 21 under any circumstances.
- You must be legally permitted to engage in online gambling activities under the laws applicable to you in your jurisdiction.
- You must not register on behalf of another person, group, organisation, or entity.
- You must not have been previously suspended or permanently excluded from fq77 or any affiliated platform.
- You must provide accurate, truthful, and complete personal information during registration and keep that information current for the duration of your account.
fq77 reserves the right to carry out identity verification (KYC) checks on any account at any time. Accounts that cannot be verified to fq77's satisfaction may be suspended pending documentation review or permanently closed. Any balance held in an unverifiable account will be handled in accordance with applicable law.
2. Account Registration and Security
One Account Per Player
Each player may hold exactly one fq77 account. Multiple accounts registered by the same individual — regardless of whether different names, email addresses, phone numbers, or devices are used — constitute a breach of these Terms. Where fq77 identifies multiple accounts attributed to the same player, fq77 reserves the right to merge, suspend, or permanently close some or all of the accounts and to void any bonus, winnings, or pending withdrawals associated with the duplicate accounts. If you have lost access to your existing fq77 account, please contact customer support rather than registering a new account.
Account Security Obligations
You are solely responsible for maintaining the security of your fq77 account credentials. Your obligations include:
- Choosing a strong, unique password that is not used for any other online service.
- Never disclosing your username or password to any third party, including friends or family members.
- Notifying fq77 customer support immediately if you suspect unauthorised access to your account.
fq77 will not be held liable for any losses arising from unauthorised access to a player's account where that access resulted from the player's failure to adequately protect their login credentials. fq77 uses SSL encryption to protect all data transmitted between your device and our servers, but you bear responsibility for the security of your device and credentials on your side of the connection.
3. Deposits and Withdrawals
Deposit Rules
The following rules apply to all deposits made to a fq77 account:
- The minimum deposit amount is ৳200 across all supported payment methods, including bKash, Nagad, Rocket, Upay, and bank transfers.
- All deposits must be made from payment accounts that are registered in your own name. fq77 will not accept deposits from third-party payment accounts.
- fq77 does not charge processing fees on deposits. Any fees charged by your mobile banking provider (e.g. bKash or Nagad) are outside fq77's control and are your responsibility.
Withdrawal Rules
The following rules apply to all withdrawal requests submitted by fq77 account holders:
- Withdrawals are processed to verified accounts only. Accounts must complete KYC verification before their first withdrawal can be processed.
- Withdrawals will only be processed to the same payment method used for the deposit where technically feasible. fq77 reserves the right to request supporting documentation before processing any withdrawal.
- Bonus funds are not withdrawable directly. Only funds that have met the applicable wagering requirement may be withdrawn. fq77 may void any winnings generated from funds still subject to an active wagering requirement if a withdrawal is requested before the wagering requirement has been met.
4. Bonuses and Promotional Offers
fq77 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses and promotions are subject to the specific terms published at the time the offer is made, as well as the general bonus conditions set out below.
General Bonus Conditions
Unless the specific promotion terms state otherwise, the following conditions apply to all fq77 bonuses:
- Each bonus offer may only be claimed once per player, per household, and per IP address unless the specific promotion terms explicitly state otherwise.
- Bonuses must be claimed within the time window specified in the promotion terms. Expired bonuses cannot be reinstated.
- Wagering requirements must be fulfilled using real-money bets only. Bets placed using bonus funds do not count toward meeting wagering requirements unless the promotion terms explicitly state otherwise.
- fq77 reserves the right to withdraw, amend, or cancel any promotion at any time. Players who have already claimed and activated a bonus prior to cancellation will be permitted to fulfil the applicable wagering requirement on the existing terms.
fq77 takes a zero-tolerance approach to bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus more than once, using mathematical strategies to exploit low-house-edge games during a wagering requirement, colluding with other players to meet wagering requirements, or exploiting technical errors in the platform to generate illegitimate bonus credits. Any account found to be engaging in bonus abuse will be subject to immediate suspension and forfeiture of all associated balances.
5. Prohibited Conduct
fq77 maintains a safe, fair, and secure environment for all players. The following conduct is strictly prohibited on the fq77 platform. Any breach of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where applicable.
Prohibited Actions
- Using the fq77 platform for any unlawful purpose, including money laundering, fraud, or the facilitation of any criminal activity.
- Attempting to manipulate game outcomes, exploit software vulnerabilities, use automated bots or scripts, or interfere with the integrity of any game or betting market on the platform.
- Providing false or misleading information during registration, KYC verification, or any other interaction with fq77 customer support or compliance teams.
- Registering or playing using another person's identity, payment accounts, or personal details without their explicit written consent.
- Engaging in any form of collusion, match-fixing, insider betting, or coordinated betting activity designed to guarantee a profit regardless of outcome.
fq77 employs automated fraud detection systems that monitor account activity in real time. Accounts flagged for suspicious behaviour are subject to immediate review. Players who are found to have engaged in any form of prohibited conduct forfeit all balances, bonuses, and winnings accumulated during the period of prohibited conduct, regardless of whether the conduct directly caused financial gain.
6. Responsible Gaming
fq77 is committed to promoting responsible gaming and to providing players with tools and resources to manage their gambling activity. fq77 recognises that gambling can be an enjoyable form of entertainment when approached responsibly, but acknowledges that for some individuals it can lead to harmful behaviour. The responsible gaming tools available to fq77 account holders include deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion. These tools are accessible directly from the account dashboard and take effect immediately upon activation. fq77 strongly encourages any player who feels their gambling is becoming problematic to make use of these tools immediately and to contact fq77 customer support for further assistance.
Age Verification and Underage Gambling Prevention
fq77 takes its obligation to prevent underage gambling extremely seriously. In addition to requiring players to confirm their age during registration, fq77 may request documentary evidence of age — such as a national ID card (NID), passport, or birth certificate — at any point during the account lifecycle. Where there is any doubt about a player's age, fq77 will suspend access to all real-money features pending verification. Parents and guardians are reminded to take appropriate measures to prevent minors from accessing the fq77 website, including the use of parental control software.
7. Intellectual Property
All content on the fq77 platform — including but not limited to text, graphics, logos, icons, images, game assets, software, and the overall design and layout of the platform — is the property of fq77 or its content suppliers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the fq77 platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the fq77 platform without prior written authorisation from fq77.
8. Limitation of Liability
To the fullest extent permitted by applicable law, fq77 excludes all liability for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of the fq77 platform, including but not limited to loss of winnings, loss of data, service interruptions, or errors in game outcomes caused by technical faults. fq77 does not guarantee continuous, uninterrupted access to the platform and accepts no liability for losses arising from temporary platform unavailability, maintenance windows, or third-party service failures that affect the platform's accessibility or performance.
Technical Errors and Game Malfunctions
In the event of a manifest error, technical malfunction, or software fault that results in an incorrect game outcome, incorrect odds being displayed, or an erroneous bonus credit being applied to an account, fq77 reserves the right to void the affected bet, reverse the erroneous transaction, and restore the account balance to its correct pre-error state. fq77 will not be held liable for any losses incurred as a result of a player acting on information displayed in error. Where a manifest error has resulted in a player receiving winnings they were not legitimately entitled to, fq77 reserves the right to reclaim those winnings from the player's account balance.
9. Amendments to These Terms
fq77 reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice to individual players. The most current version of these Terms will always be available at fq77.club/terms-conditions and will display the date of the most recent revision at the top of the document. It is your responsibility to review the Terms periodically for changes. Your continued use of the fq77 platform following the publication of any amendment constitutes your acceptance of the revised Terms in full.
If you disagree with any amendment to these Terms, your sole remedy is to close your fq77 account and discontinue use of the platform. If you have an outstanding balance at the time you choose to close your account, please contact fq77 customer support to arrange withdrawal of any eligible funds before account closure.
10. Contact and Support
If you have any questions about these Terms & Conditions, wish to raise a concern about your account, or need assistance with responsible gaming tools, fq77's customer support team is available 24 hours a day, 7 days a week. You can reach the support team via live chat from your fq77 account dashboard, or by email at the address below. fq77 aims to respond to all written support queries within 24 hours Bangladesh Standard Time.
Email support: [email protected]